Your passion inspires your health and wellness work. But the day-to-day chores of running your business can drain the joy out of it. Hiring someone to run your operations can be expensive, time consuming and really hit-or-miss when it comes to success. But there is a better way! Teri Clanton is a Certified Director of Operations, dedicated to helping health and wellness practitioners succeed. Teri's company, Wellness Business Services, provides the attention to detail every practice needs to run at peak efficiency with a happy, committed team while you change the lives of your clients!
You'll learn:
- How a fractional Director of Operations can revolutionize your health and wellness business
- How data-driven insights can shape effective strategies, paving the way for informed decisions and sustainable growth.
- The secrets to holistic systems setup and management, ensuring seamless day-to-day operations and an unwavering focus on delivering exceptional client experiences.
- How successful launches, project management strategies, and expert guidance on hiring and organizational design can be key elements for scaling your health and wellness practice effectively.
Teri Clinton is the owner of Wellness Business Services, where she specializes in partnering with health and wellness practitioners to optimize their operations. A certified director of operations with over two decades of administrative expertise, Teri offers a full suite of support, from strategic planning and hiring for cultural fit to tech system setups. Her passion for health and wellness, combined with her analytical prowess, empowers practitioners to achieve sustainable growth while maintaining a balanced work-life dynamic.
Timestamps
- 0:00 - Introduction to the episode and guest
- 2:30 - Teri’s background and the inception of Wellness Business Services
- 10:45 - The significance of operational support in wellness businesses
- 15:30 - Key indicators that signal it's time to hire an operations expert
- 22:00 - Unique challenges faced by wellness industry practitioners
- 30:00 - Real-life examples of successful operations management
- 35:15 - Lightning round questions and final thoughts
- 40:00 - Special offer for listeners and how to connect with Teri
Transform Your Practice with Operational Excellence
In the competitive health and wellness landscape, operational excellence is not just an option—it's a necessity. Teri emphasizes that many wellness entrepreneurs are deeply passionate about their work but often feel bogged down by the operational details. By implementing strategic operational support, practitioners can streamline their processes and automate mundane tasks. This shift allows them to focus on delivering exceptional care to their clients, ultimately leading to increased client satisfaction and loyalty.
Effective operations management encompasses various aspects, including strategic planning, team coordination, and performance metrics. Teri helps business owners establish clear goals and accountability structures, ensuring that everyone on the team is aligned with the company’s vision. This not only enhances efficiency but also fosters a positive workplace culture, which is vital for long-term success.
Recognizing the Right Time for Support
Understanding when to bring in operational help is crucial for growth. Teri outlines specific signs that indicate a need for a director of operations, such as high employee turnover, declining morale, or the feeling of being overwhelmed by daily tasks. These warning signs often point to deeper systemic issues that, if left unaddressed, can stifle a business’s growth potential.
Moreover, the mindset of the entrepreneur plays a pivotal role in this equation. Those who are open to collaboration and new ideas are more likely to benefit from operational support. By taking a moment to reflect on personal values and professional boundaries, business owners can ensure their operations align with their life goals, leading to a healthier work-life balance. Ultimately, hiring the right operational partner can turn a chaotic business into a well-oiled machine, allowing entrepreneurs to thrive both personally and professionally.
Grab your $99 30-minute strategy session with Teri here!
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