How The Keap + Thryv Partnership Empowers Wellness Practices to Scale and Succeed


For wellness practitioners striving to balance client care with business growth demands, the newly announced partnership between Keap and Thryv promises a breakthrough solution beyond traditional industry-specific CRMs. Keap, a digital powerhouse in marketing automation, joins forces with Thryv, renowned for helping brick-and-mortar businesses reach and connect with clients across local search channels. Together, they offer a comprehensive platform that manages scheduling, follow-ups, and multi-channel marketing and delivers unmatched local visibility—an essential edge for wellness providers who rely on foot traffic and community presence. Unlike other CRMs that focus narrowly, the combined Keap-Thryv solution adapts to the needs of every wellness practice, from solo therapists to multi-location clinics, making it the ultimate toolkit for sustainable client growth and retention.

What Could the Keap and Thryv Partnership Mean for Wellness Practices?

Thryv's acquisition of Keap hints at an exciting future for wellness businesses eager to streamline operations and elevate client engagement. While these platforms have yet to be fully integrated, the possibilities this collaboration brings to the wellness sector are immense. Thryv's established expertise in managing customer relationships for brick-and-mortar businesses and Keap's advanced automation tools could set the stage for a powerful, all-encompassing solution for wellness providers. This partnership envisions a future where customer relationship management, marketing automation, and business operations are consolidated into one seamless platform, reducing the reliance on multiple, disconnected software systems.

Imagine a scenario where you can manage client communications, bookings, follow-ups, and payments all within a unified system. With Keap's automation capabilities potentially enhancing Thryv's platform, practitioners may one day experience the freedom to focus more fully on client care and service delivery while leaving the heavy lifting of daily operations to an integrated digital solution. For wellness providers looking to grow without compromising the personal touch, the Keap + Thryv alliance holds the promise of new tools and efficiencies on the horizon.

How Thryv's Resources Could Strengthen Keap's CRM for Health & Wellness Practitioners

With Thryv's acquisition of Keap, wellness practitioners may soon see an enhanced toolkit that addresses the unique challenges of small business ownership in the wellness industry. While Keap's CRM has been a go-to solution for email campaigns, managing client relationships, marketing automation, and sales workflows, Thryv brings additional resources that could expand these capabilities into a comprehensive business management suite. This partnership envisions an adaptable platform that caters to digital and in-person touchpoints—essential for wellness providers looking to grow their client base without being bogged down by operational chaos.

Imagine a future where Keap's client engagement and marketing automation tools—such as personalized email campaigns, automated follow-ups, and appointment scheduling—are fortified by Thryv's expertise in client communications, local listings management, and service management. For wellness practitioners, this means fewer scattered tools and a more cohesive approach to client care and business growth. Thryv's robust online booking, invoicing, and payment processing offerings could allow wellness practices to streamline day-to-day tasks, helping practitioners focus more on client outcomes than administrative details.

Thryv's strength in local search and reputation management is more great news for wellness providers who rely on local visibility to attract and retain clients. By uniting Keap's powerful CRM and automation capabilities with Thryv's extensive customer communication and business management tools, the combined platform could offer wellness practitioners a seamless way to engage clients, build loyalty, and expand their practice—all from one integrated dashboard. As the partnership progresses, wellness providers can look forward to a platform that supports their growth goals while simplifying the complexities of running a small business.

Why Wellness Practices Need to Embrace Business Automation Now More Than Ever

You're busy doing what you do best --providing exceptional client care -- but maybe you feel overwhelmed by the business and marketing demands of running a growing practice. Wellness practices like yours are in a unique position where demand for your services is growing rapidly, and client expectations for personalized, responsive service are higher than ever.

In an industry where client care necessarily takes priority over business logistics, wellness practitioners need tools that reduce operational chaos and free up time for what truly matters. This is where business automation proves to be transformative, mainly through Keap's advanced CRM and automation capabilities. Keap empowers practitioners by automating client follow-ups, reminders, and marketing campaigns—critical components in building consistent, meaningful client relationships. With Thryv now in the picture, the potential for an even more comprehensive solution becomes clear: an all-in-one system that could integrate client communications, booking, invoicing, and reputation management to bring a new level of simplicity to wellness business operations.

Automating essential tasks—especially marketing—can take a significant burden off practitioners, helping them stay top-of-mind with clients without constant manual effort. With the expertise of Salt Marketing alongside these tools, wellness practices can elevate their organic inbound efforts with a streamlined, data-driven CRM that is easy to understand, implement, and measure. Automation offers a sustainable path to growth, strengthened client relationships, and financial stability, transforming how wellness practices operate and scale. As we look to the future, a potential integration of Keap's and Thryv's capabilities could serve as the catalyst for practices to not only expand their client base but also solidify their foothold in a competitive market, making now the ideal time to embrace the transformative power of business automation.

How Keap and Thryv Together Simplify Scaling for Growing Wellness Practices

For wellness practitioners looking to expand their businesses—whether in medspa services, functional medicine, psychotherapy, fitness, or any wellness practice—the Keap and Thryv partnership opens up exciting possibilities for streamlined, scalable growth. Imagine a future where scaling isn't synonymous with complexity or stress. With Keap's powerful CRM and marketing automation tools potentially enhanced by Thryv's local search visibility, customer communication channels, and franchise-level support, growing a wellness practice could be more accessible than ever. Keap and Thryv hint at a scalable solution that can adapt to practices of all sizes and specialties, supporting practitioners as they take on more clients, locations (maybe even explore franchising), and service offerings without losing the personal touch.

The combined power of these platforms could also allow practitioners to simplify client onboarding, automate multi-channel marketing campaigns, and maintain consistent communication across platforms—all while keeping overhead low. By centralizing essential functions like scheduling, invoicing, review management, and social media in one future-proof system, Thryv, and Keap could offer wellness practices a reliable foundation for sustainable growth. For practitioners who have a vision of expanding their impact but struggle with the operational demands of scaling, the Keap-Thryv partnership represents a future roadmap to unlock new levels of success. As this partnership evolves, those looking to capitalize on the booming wellness market could find that Keap and Thryv's combined capabilities become the ultimate ally in driving growth with simplicity, efficiency, and ease.

 

What does the Thryv acquisition mean for Keap users?

For existing Keap users in the wellness sector, the potential addition of Thryv's appointment scheduling and calendar management tools could be a game-changing enhancement to client service and operational efficiency. With the Keap and Thryv partnership for wellness practices on the horizon, wellness practitioners may soon have access to an all-in-one platform that unifies marketing, client management, and appointment scheduling—no longer requiring separate practice management software. Imagine a streamlined solution where clients can book, confirm, and even pay for services from one centralized system, eliminating the need to manage multiple platforms and reducing the chance for scheduling errors.

Thryv's appointment scheduling features have been designed with service-oriented businesses in mind, offering an online booking system that clients can access directly from a Google Business listing. This feature simplifies scheduling and increases visibility, drawing in new leads through an effortless booking experience. For wellness practices, this would mean a powerful combination of marketing and scheduling functionality that allows for targeted follow-ups, cross-sells, and upsells on custom service packages. The ability to create and manage tailored packages and promotions right from the platform could also strengthen client retention and boost repeat bookings, all without leaving the CRM.

In addition, Thryv's shared calendar offers a flexible, integrated approach to team scheduling, making it easy for multiple practitioners to coordinate and align on client needs and availabilities. Automated appointment reminders, event registration management, and client self-service options add further convenience, reducing no-shows and freeing up practitioners' valuable time. Keap users in wellness may soon be able to nurture client relationships and enhance service delivery from one intuitive dashboard—envisioning a future where every client touchpoint, from pre-appointment preparation to follow-up care, is managed seamlessly within a single, robust system.

Why We Will Continue to Recommend Keap to Our Wellness Clients at Salt Marketing

At Salt Marketing, Keap has been more than just a tool—it's been a trusted partner in growth and success since 2006. For nearly two decades, we've witnessed firsthand the transformative impact Keap has had on our own business and our clients' businesses. From automating client communications and follow-ups to simplifying sales and marketing processes, Keap has continually empowered us to help wellness practitioners streamline their operations, foster deeper client relationships, and achieve meaningful growth. We are deeply grateful for everything Keap has done to support our journey and the journeys of the businesses we're privileged to serve.

As we look to the future, we couldn't be more excited about what lies ahead for Keap users, especially with the promising Keap and Thryv partnership for wellness practices. The potential to build on Keap's powerful CRM and automation features with the expanded capabilities from Thryv opens a new chapter of possibilities for our clients, one that aligns perfectly with our commitment to helping wellness businesses thrive. We are proud to remain a Certified Partner with Keap, ensuring that we can continue providing our clients the highest level of support, resources, and expertise.

Through every stage of Keap's evolution, we have been honored to grow alongside this exceptional platform, and we remain steadfast in our commitment to recommending Keap to our wellness clients. Our partnership with Keap and Thryv will allow us to bring even greater value and opportunity to wellness practitioners, helping them realize their fullest potential in an ever-evolving industry. We are more confident than ever that the best is yet to come.

Your Next Steps to Leverage Keap and Thryv for Your Wellness Practice's Success

As we anticipate the exciting developments from the Keap and Thryv partnership, we're thrilled to keep our clients informed every step of the way. Watching these platforms evolve holds incredible promise for wellness practices, and we're here to help you navigate the CRM and Patient Management Software landscape to ensure you're using the best tools for your practice. Remember, your choice of systems should align with your growth ambitions and goals for work-life balance, financial stability, and the quality of care you want to provide your clients.

If you still need to become a Keap user, now is the perfect time to learn more about what this CRM and business automation platform can do for your practice, family, and future. With business automation and the power of integrated systems, Keap offers wellness practitioners a chance to streamline operations, deepen client relationships, and achieve sustainable growth. If you have questions, contact us. Let's talk about how Keap could be the transformative solution that elevates your practice to the next level—while giving you more time to focus on what matters most.

Take the first step today to set your wellness practice on a path to success that aligns with your vision, goals, and lifestyle. The future of your business starts with the decisions you make now, and we can't wait to help you make the most impactful ones yet.


Forward-Looking Statements
This article contains forward-looking statements regarding the potential benefits and future capabilities of the Keap and Thryv partnership. These statements are based on current expectations and assumptions. They are subject to risks and uncertainties that may materially cause actual outcomes to differ. We make no guarantees about future features, integrations, or benefits; actual developments may vary. Statements involving terms such as "may," "could," "anticipates," "intends," "believes," and similar phrases should be understood as speculative. Salt Marketing assumes no obligation to update or revise forward-looking statements to reflect future events or developments.

ABOUT THE AUTHOR
Jennifer Orechwa

I love helping CEOs and business owners find innovative solutions to their unique growth challenges. Today, as a fractional CMO and agency owner, I offer clients over 20 years of marketing experience, from strategy to implementation to ROI and iteration to the next milestone.